In Mistico Arenal Hanging Bridges Park we understand the importance of privacy and are committed to earning our visitors’ trust by adopting the highest standards. Mistico Arenal Hanging Bridges Park’s policy describes the type of personal information that we collect and receive; the context in which we collect or receive personal information; policies and procedures that we have established, describing its use and storage; how to share certain types of personal information in limited circumstances; the procedures to be followed by you in case of questions or inquiries about your personal information or about our policies and procedures, as well as who to contact with such questions and inquiries; and the channels through which you may contact this person.

What information is collected under this policy?

We collect information about you the moment you register in our web site, complete a booking, subscribe to our newsletter, and/or fill out a form. When booking or registering in our web site, you may be asked to enter your name, email address, or phone number, as applicable. However, you may visit our web site anonymously.

What do we use your information for?

Any information we collect about you may be used in one of the following ways: To improve our web site (we strive to continuously improve our web site offers based on the information and comments we receive from you. To improve our customer service. To reply more promptly to your customer service inquiries and support requests.

(Your information helps) To process transactions

Under no circumstance will your information–whether public or private–be sold, exchanged, transferred, or provided to any company, without your prior consent, except for the explicit purpose of delivering the product purchased or the service requested. To send out scheduled emails. The email address that you provide for the processing of your booking will only be used to send you information and updates regarding your booking.

Note: If at any moment you wish to cancel your subscription to our newsletter, follow the steps we include at the bottom of every email. Booking When booking or using our services at Mistico Arenal Hanging Bridges Park, it is essential that you provide us with information for identification, contact, and processing of purchases and requests. This information generally includes but is not limited to name, address, phone number, email address, credit card number and expiry date, and preferred language.